Hi Bex,
Thanks to checking out Yugma. I work there so I will take the opportunity to respond and will be happy to discuss with you live, if you wish.

1) We do have a Privacy Policy. See https://www.yugma.com/global/privacy.php . You found a broken link that was located in the TOC page. We'll have that link fixed by tomorrow morning. In the meantime, if you click on the Privacy Policy link in the footer or the left navigation pane, you'll find the Policy.

2) We do have an uninstaller. Just go to Start/Programs/Yugma/Un-install Yugma.

3) We are not affiliated with IBM or any other large organization. We are a start-up trying to grow our
business like any other start up.

Long and short here is that Yugma is actually a very secure and reliable application.
We have implemented all of the necessary internal business policies to safe-guard
all Yugma user data and information. Furthermore, Yugma is being run by a seasoned management team that is completely committed positive values, collaboration, and communication. We'll be happy to review all of this with you
in more detail if you wish. (We have absolutely nothing to hide.)

Additionally, I can give you some insight on our
development roadmap and would welcome your feedback on priorities.
Just drop me a line at info@yugma.com
with best times/dates.

Thanks again to taking a look at Yugma.
Karel Lukas
Yugma, Inc.

That's right... fast, safe, secure, easy to use,
plus cross platform :)

We debated about the Mirage Driver a while back...
and chose to leave it for a couple of valid reasons at the time.
But frankly you're right. So I discussed with our developers
again and we've decided to uninstall the Driver
as well. It will be addressed in the next release.

Regarding MSI: We chose to go with a Java installer because of
our cross platform requirements.

Regarding non-hosted version: we can go this route
on individual case basis, if the customer (typically
larger companies) absolutely requires.

Thanks

Well, they still give me the creeps. They say "no installation" on their website, but when you start a session, you need to start an executable which installs Yugma. So much for "no installation"... Well, I decided to give it a try and installed it on Windows Vista.

When I was done trying it out, I decided to uninstall it. The program doesn't appear in the "Programs and Features", so there's no OS support to uninstall. I didn't find a Yugma directory in the Program Files either, so I got a bit paranoid now. After some searching I found the uninstall shortcut in the Start menu, but it was broken (I suppose it assumes an XP installation). Finally, I found the uninstaller in the /Users/User/Yugma/uninstaller directory. But when I start it, it tells me: "Uninstall not completed because you have an instance of Yugma running". Bah.

I looked in my taskmanager, services, everywhere, but no instance of Yugma to be found. To be on the safe side, I restarted my computer. But the Yugma uninstaller had conveniently removed itself, while leaving lots of other Yugma files on my computer. I decided to reinstall Yugma, restart and uninstall, but the same error came up. Arggg!

Now, I decided to remove the files I could find, shortcuts and desktop icons myself, but I wonder what Yugma left lying around in my registry. They really need to get a bit more serious about their uninstaller.

I installed Yugma in October, and uninstalled it almost straight away OR SO I THOUGHT.

It's December now, but it turns out some little Yugma process now appears to be running trojan-like on my Mac. I can see SOMETHING touching Yugma preference files from time to time, but no obvious culprits in my Activity monitor. Is it wrapped up in Skype, or is it total spyware? God only knows, but this is dodgy as hell and I am incredibly unimpressed.

Hi,
I work for Yugma tech support, and I would like to add that apart from emailing us you can also check our new forums at http://forum.yugma.com for answers or just go there to discuss anything related to Yugma. Posting there has the advantage that opposed to the various blogs that may mention us, we actually know the forum is there ;-) So we can answer directly to any questions or issues anyone may have.

Also in regard to Nello's post:
There are two versions of Yugma - Yugma and YugmaSE (Skype Edition). If you removed one from your computer but still see some form of activity with a Yugma file, then you may still have the second one on your drive. The YugmaSE folder should be directly in the Applications folder, and the Yugma folder should be in Users - (your Mac user name) - Applications. Just deleting these folders is all you have to do on a Mac to uninstall Yugma (after emptying your trash).
I do not know why anything would still try to access our files - no part of Yugma ever runs hidden in the background (except for an optional display driver on Windows). I would like to ask you to email us (support@yugma.com) or post in our forum about this with more details so we can look into it together.